Privacy Policy
Last Updated: Feb 2025
1. Introduction
I take your privacy seriously at Lucky Threads. This policy explains how I collect, use, and protect your personal information when you place an order or visit my website.
2. What Information I Collect
When you place an order, I collect the following information:
Your name
Your email address
Your shipping address
Your payment details (processed securely by third-party payment providers— I do not store payment information)
If you contact me directly, I may also collect additional information you provide.
3. How I Use Your Information
I only use your information to:
Process and fulfil your order
Communicate with you about your order (e.g., updates, postage confirmation)
Respond to inquiries or customer support requests
I will never sell, rent, or share your personal information with third parties for marketing purposes.
4. How Your Information is Stored
Your data is stored securely and only kept for as long as necessary to fulfil orders and meet legal requirements (e.g., tax records).
5. Third-Party Services
To process payments and deliver orders, I use third-party services such as:
Payment providers (e.g., PayPal, Stripe) – I do not have access to your full payment details.
Royal Mail – Your shipping details are shared only for delivery purposes.
These third parties have their own privacy policies, and I recommend reviewing them if you have concerns.
6. Cookies & Tracking Technologies
Like many websites, Lucky Threads uses cookies and similar tracking technologies to enhance your browsing experience and improve the website. Cookies are small text files stored on your device that help with website functionality and analytics.
Types of Cookies I Use:
Essential Cookies – Necessary for the website to function properly (e.g., shopping cart, secure checkout).
Analytics Cookies – I use Google Analytics to track website traffic and understand how visitors interact with my site. This helps me improve the customer experience. Google Analytics collects information such as:
Pages visited
Time spent on the site
How you found my website (e.g., search engine, social media)
Your device type (e.g., mobile or desktop)
This data is anonymous and does not identify you personally.
Managing Cookies
You can control or delete cookies through your browser settings. Most browsers allow you to:
Block all cookies
Delete specific cookies
Set preferences for certain websites
If you want to opt out of Google Analytics tracking, you can use Google's opt-out tool:
🔗 Google Analytics Opt-Out
However, disabling cookies may affect your experience on my website.
7. Your Rights
Under UK GDPR, you have the right to:
Request a copy of the personal data I hold about you
Ask for corrections to inaccurate information
Request that your data be deleted (unless required for legal reasons)
To make a request, please contact me at LoveLuckyThreads@gmail.com
8. Changes to This Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page, so please check back if needed.
9. Contact Information
If you have any questions about this policy or your data, you can contact me at:
📧 LoveLuckyThreads@gmail.com
